The Anti-Agency Operating System

Make the phone ring.
Not the dashboard.

Most agencies sell you reports. We build the system that produces calls, booked jobs, and recovered revenue — managed by one team, on one bill, accountable to the only metric that matters: your phone.

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The Stack We Replace
Google Business Profile Your CRM Call Tracking Review Tools Automations Booking App
The Dirty Secret

Most agencies are optimized
to look busy, not to produce results.

They'll send you a monthly report full of impressions, clicks, and ranking movements. Professionally formatted. Color-coded. Totally disconnected from your bottom line. We built ServiceSurge to do the opposite.

Most Agencies

Rent you attention.

  • Monthly report full of impressions, clicks, and rankings.
  • Junior account manager spread across 15 other clients.
  • Four vendors. Five dashboards. Nobody accountable.
  • "We'll supercharge your digital presence." (Meaningless.)
  • Long-term contract. Radio silence after month two.
ServiceSurge

Build and run a machine.

  • One scorecard: calls, jobs booked, revenue recovered.
  • A focused team that actually knows your account.
  • One system. One team. One bill. One number to call.
  • Voice AI, text-back, and follow-up that run 24/7.
  • Month-to-month. If it's not working, we say so first.
Do the Math

This is what a missed call
is actually costing you.

The average local service business misses 30–50% of inbound calls. Drag the sliders. This is the revenue walking out your door every year — before you spend a dollar on marketing.

Based on your own numbers. No gotchas, no tricks. Just the math most agencies hope you never run.
Missed calls per week 3
Average job value $500
Close rate on missed calls 30%
Revenue lost per year
$23,400
That's $1,950/month in jobs someone else is booking.
Surge OS recovers 60–80% of this with Voice AI + instant text-back.
How It Works

One system. Four jobs.
Running whether you're paying attention or not.

A system runs whether or not anyone is paying attention to it in a given hour. Your follow-up goes out at midnight. Your review requests fire automatically. Your Voice AI answers calls on Sunday morning.

Step 01

Get found.

Your Google Business Profile gets audited, optimized, and actively managed — posts, photos, Q&A, and review automation that drive your ranking up.

Step 02

Answer everything.

Voice AI picks up every inbound call — day, night, weekend. Captures lead info. Routes to you. Nobody who wants to spend money is put on hold.

Step 03

Follow up, fast.

Every missed call gets a text-back in 30 seconds. Every lead gets a 14-touch sequence. Cold leads from months ago? Revived automatically.

Step 04

See the truth.

Live dashboard. Bi-weekly check-ins. No impression counts, no ranking reports. Just calls, booked jobs, and revenue recovered. That's it.

You are not buying someone's time.
You are buying a machine that works while you sleep.

The ServiceSurge difference  ·  Fort Worth, TX — serving nationwide
Three Systems. One Team.

Pick the tier that matches
where you actually are.

Each tier builds on the last. Start with Google visibility. Graduate to a full lead-to-booking engine. Hand over the marketing department when you're ready.

01 GBP OS

GBP OS

Your Google presence, fully managed.
For businesses that suspect their Google profile is the reason the phone isn't ringing enough. We audit, optimize, and run it.
$599/mo
$500 setup — full audit, optimization, and system build
  • Full GBP audit & optimization
  • Ongoing posts, photos, Q&A, category mgmt.
  • Automated review request workflow
  • Review monitoring & response
  • Monthly performance report (calls, views, directions)
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02 Surge OS

Surge OS

The operating system for growth-mode.
For businesses getting calls but losing them. CRM, Voice AI, instant text-back, sequences, booking — all managed under one team.
$1,500/mo
$1,500 setup — full system build, configuration, and launch
  • Everything in GBP OS
  • CRM setup (pipelines, tagging, contacts)
  • Voice AI — answers every inbound call
  • Missed-call text-back in 30 seconds
  • Automated SMS + email follow-up sequences
  • Appointment booking automation
  • Lead-gen funnel + website chatbot
  • Cold-lead re-engagement campaigns
  • Live dashboard + bi-weekly async check-in
See How Surge OS Works
03 Command OS

Command OS

Your complete marketing department.
For $500k+ businesses ready to stop piecing together vendors. Full strategy + execution. Application only — not everyone qualifies.
$2.5k–$3.5k+/mo
$4k–$5k+ setup — custom scoped to your business
  • Everything in Surge OS
  • Custom website build
  • Paid ads management (Google or Meta)
  • Full local SEO (on-page, citations, links)
  • Custom automation buildout
  • Monthly strategy call + priority support
Apply for Command OS
Limited roster. Application reviewed within 48 hours.
The Only Metrics That Matter

No impressions. No rankings.
Just the four numbers tied to your revenue.

01 — Calls
Generated
From Google
Every call your profile drives, tracked and attributed.
02 — Leads
Captured Vs.
Gone Cold
Who got through the door — and who never got followed up.
03 — Jobs
Booked From
Our Systems
Revenue directly attributable to the OS. No vanity metrics.
04 — Revenue
Recovered
Cold Leads
Cold leads revived into booked jobs — money you'd have lost.
Free GBP Audit

See exactly where you're
losing ground on Google.

Send us your business. Inside 48 hours you'll get a 10-page audit showing what's broken, what it's costing you, and what we'd fix first. No sales pitch attached.

  • Competitive gap analysis vs. your top 3 local competitors
  • Profile scorecard: completeness, categories, posts, Q&A
  • Review velocity + sentiment breakdown
  • Missed-call & speed-to-lead baseline
  • Prioritized fix list — highest ROI moves first
No sales pitch. No obligation. No spam.
Straight Answers

The questions we
actually get asked.

No marketing-speak. No hedging. If you want a real answer, email hello@servicesurge.com — we answer every message.

How is this different from the agency I'm already paying?
Most agencies sell deliverables — reports, posts, ad credits. We sell outcomes. Our system replaces the stack of tools and vendors you're already paying for, under one team, one bill, and one accountable throat to choke. If the phone isn't ringing more in 90 days, we say so first.
Is there a long-term contract?
No. GBP OS and Surge OS are month-to-month after an initial 90-day build-in period so the system has time to prove itself. Command OS engagements are 6-month minimums because of the custom buildout involved.
What if I already have a CRM, website, or booking tool?
We'll audit what you have and tell you the truth: keep, replace, or reconfigure. The goal is one connected system — whether that's ours end-to-end or your stack plus our management layer.
Do you work with my trade specifically?
If you're a local service business that depends on calls, maps, and referrals — yes. Roofing, HVAC, plumbing, electrical, pest, landscaping, cleaning, garage, paint, restoration, and every adjacent trade. The playbook is the same; the inputs change.
How fast will I see results?
Missed-call recovery starts the day we flip the switch. Voice AI picks up calls from week one. Meaningful GBP ranking movement typically takes 60–90 days. Paid ads (Command OS only) produce leads in week one but take 30–45 days to optimize.
Who actually runs my account?
Our small, focused team — no junior account managers, no agency-of-record handoffs. Our founder spent nearly a decade running multi-market service operations himself. He still reviews every account.
Ready when you are

Your competitors are already
booking your next job.

Get a free 10-page GBP audit. See where you stand against your local competition — and what it's costing you not to fix it.

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